Emergency Help

Essential emergency contacts, safety information, and help resources for travelers in China. Stay safe and know who to call when you need assistance.

Life-Threatening Emergency?

110

Police Emergency

Report crimes, accidents, or request police assistance

πŸ‡¨πŸ‡³ ChineseπŸ‡ΊπŸ‡Έ English (limited)⏰ 24/7
120

Medical Emergency / Ambulance

Medical emergencies, ambulance services, hospital information

πŸ‡¨πŸ‡³ ChineseπŸ‡ΊπŸ‡Έ English (limited)⏰ 24/7
119

Fire Department

Fire emergencies, rescue operations, hazardous situations

πŸ‡¨πŸ‡³ ChineseπŸ‡ΊπŸ‡Έ English (limited)⏰ 24/7

Emergency Services

Detailed information about emergency services and what to expect when calling for help

Police Emergency

110

Report crimes, accidents, or request police assistance

Available 24/7
Languages: Chinese, English (limited)

Medical Emergency / Ambulance

120

Medical emergencies, ambulance services, hospital information

Available 24/7
Languages: Chinese, English (limited)

Fire Department

119

Fire emergencies, rescue operations, hazardous situations

Available 24/7
Languages: Chinese

Embassy & Consulate Services

Contact your embassy or consulate for passport issues, legal assistance, and citizen services

U.S. Embassy Beijing

+86-10-8531-3000
Emergency: +86-10-8531-4000
No. 55 An Jia Lou Road, Chaoyang District, Beijing 100600

British Embassy Beijing

+86-10-5192-4000
Emergency: +86-10-5192-4000
11 Guang Hua Lu, Jian Guo Men Wai, Beijing 100600

Embassy of Japan in China

+86-10-6532-2361
Emergency: +86-10-6532-2361
7 Ritan Road, Chaoyang District, Beijing 100600

German Embassy Beijing

+86-10-8532-9000
Emergency: +86-10-8532-9000
17 Dong Zhi Men Wai Da Jie, Chaoyang District, Beijing 100600

Embassy of France in China

+86-10-8531-2000
Emergency: +86-10-8531-2000
60 Tianze Road, Chaoyang District, Beijing 100600

Additional Emergency Services

Other important contacts and services for various emergency situations

National Tourism Service Hotline

12301

Tourism complaints, assistance, and information services

Chinese Ministry of Foreign Affairs Consular Protection

+86-10-12308

Overseas Chinese citizens emergency assistance

Beijing Foreign Affairs Hotline

+86-10-12345
Available in: Beijing

Foreign visitor assistance in Beijing

Shanghai Call Center

+86-21-12345
Available in: Shanghai

Foreign visitor assistance in Shanghai

Guangzhou Foreign Affairs Office

+86-20-12345
Available in: Guangzhou

Foreign visitor assistance in Guangzhou

Emergency Preparedness Tips

Essential preparation and response strategies for emergency situations

Stay Prepared

Keep emergency contacts saved in your phone. Learn basic Chinese emergency phrases. Always carry identification and important documents.

Know Who to Call

Emergency services: 110 (Police), 120 (Medical), 119 (Fire). Contact your embassy for serious issues. Tourist hotlines available in major cities.

Location Awareness

Know your location at all times. Use translation apps to communicate your needs. Find the nearest hospital or police station when you arrive in a new city.